FAQ Categories: Warmboard Comfort System

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What is Warmsource?

Warmsource is the heart of the Warmboard Comfort System. The top portion of this wall-mounted unit is a Noble® Fire Tube Boiler manufactured by Lochinvar. The bottom portion contains a Grundfos Alpha pump, automatic air-eliminator, pre-plumbed expansion tank and the Smart Reset Controller (SRC). We size the Warmsource specifically to your project. Low end units ... What is Warmsource?

What is WCS?

WCS is our Warmboard Comfort System, our modern approach to radiant floor heating systems. It is a complete solution that includes everything needed to heat a home with hydronic radiant heat. WCS is designed to be easy to install and use, and it can be installed by a general contractor or plumber. Learn more about ... What is WCS?

What happens if the power goes out?

Like all appliances, the system requires electricity to operate. We recommend purchasing a generator for those living in high risk areas for power outages. Should the power go out, all user settings will be saved and restored once power returns to the home.

Who can service WCS should issues occur?

If any issues arise with WCS, your first step should be to call your Project Manager or the Warmboard Technical Services hotline (1.844.482.7922). While most issues will be able to be solved remotely by our staff, any issues with the boiler itself can be serviced by a extensive network of authorized installers.

What is the warranty on this system?

The warranty for all Warmboard products can be found here.

What does my plumber/electrician need to supply?

While the vast majority of the components are included with the Warmboard Comfort System, there are a few items which must be sourced elsewhere. These include: PVC intake and exhaust (for boiler) 1-¼” copper piping (for boiler) 3/4″ or 1″ supply and return manifold distribution lines (copper or pex) Condensation discharge line, gas line, T&P ... What does my plumber/electrician need to supply?

Why do you recommend Warmsource not be placed near a living space?

Like any appliance or boiler, Warmsource makes some noise. For this reason, we recommend Warmsource be placed in a mechanical room or garage, and not hung on a wall with a shared living space. While Warmsource is relatively quiet, installing on a shared wall could lead to an unhappy homeowner.

What are the minimum clearances for Warmsource?

We recommend a minimum clearance of 3 inches on each side, 12 inches below, and 18 inches above Warmsource. See page 7 of our Installation Guide for more information

Who installs the various components of the WCS?

Every job is different, and every crew distributes work in their own way. However, here is a fairly common breakdown of labor for the installation of the Warmboard Comfort System (WCS): Framing Crew: Panels Plumbers: Tubing, manifolds, copper, venting (per Lochinvar manual), condensate and gas lines, and Warmsource boiler Electricians: J-Boxes, 110V AC per device, ... Who installs the various components of the WCS?

How does WCS save money?

How is this less expensive than other systems? The Warmboard Comfort system was designed to be beautifully engineered while cost-effective and easy to install. Material costs are lower, time on the job site is decreased, and labor costs are lowered dramatically. Contact your Regional or Project Manager to get a better understanding of the cost-saving ... How does WCS save money?

What is CFA?

CFA, or Conditioned Floor Area , is the legal definition of the total floor area (in square feet) of the enclosed temperature conditioned space on all floors of a building. It’s measured at each floor level to the outside face of the building’s insulated envelope (typically the outside face of studs). It’s the most widely adopted term ... What is CFA?

Is there an iOS/Android app to control the system?

The “Warmboard Vacation” app which allows the entire system to enable/disable Vacation Mode for the property. Additional features will be added down the road.

Can I use my own thermostats with WCS?

No. All Warmboard components are designed and integrated together into a single solution

Does WCS integrate with geothermal?

No. Warmsource provides all the controls as well as the hot water for the system, thereby eliminating the need to invest in geothermal or water-to-water heat pumps. If you are wanting to use geothermal with your project, our Warmboard radiant panels are an ideal option.

Can Warmsource be used for snowmelt applications?

WCS is not designed to melt snow from roofs or from the outdoors, but just for home heating. Temperatures and heat output for snowmelt applications often vary wildly from temperatures needed to maintain indoor comfort. Because of this, snowmelt should be designed as a separate, stand-alone system which can be designed to run intermittently, as ... Can Warmsource be used for snowmelt applications?

Can I integrate Air Conditioning with WCS?

Yes. WCS can control 2 zones of single-stage air conditioning.

Do the wireless thermostats connect to my WiFi network?

No. The components that make up the Warmboard Comfort System communicate on their own pre-configured wireless network. Once WCS is up and running, communication between these devices occurs automatically and there is no need to interact with the home’s wireless Internet connection. WCS uses the LoRa (long range, low power) wireless signal which operates at ... Do the wireless thermostats connect to my WiFi network?

What is the SRC and how does it work?

Located inside Warmsource, the SRC (Smart Reset Controller) is the brains behind the system. The SRC communicates wirelessly with each device throughout your home. It has a proprietary algorithm that precisely monitors the change in temperature of each zone and adjusts the boiler’s water temperature to be optimal for the house at the instant the ... What is the SRC and how does it work?

What’s included with the Warmboard Comfort System?

Warmboard Comfort System (WCS) includes custom Mechanical Designs, Warmboard’s award-winning panels (Warmboard-S or Warmboard-R depending on need), Tubing, PEX tubing, manifolds, actuators and most of the necessary plumbing components (ball valves, brass union, pressure reducing valve, etc…). WCS also includes Warmsource powered by boiler or Heat Pump (with pump and expansion tank(s), and SRC), Manifold ... What’s included with the Warmboard Comfort System?